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  1. Daniel
    Started by Daniel,

    Due to security concerns tickets and the replies are not included in the search index yet. IC5 has support for this, so once my proper testing is finished I may include it, but right now it’s just like in IPS4 where they were not included.

    • 0 replies
    • 50 views
  2. Daniel
    Started by Daniel,

    • 0 replies
    • 82 views
  3. Daniel
    Started by Daniel,

    dfsupportsystemTicket_resolved - webhook_dfsupportsystemTicket_resolved dfsupportsystemTicket_assigned_to - webhook_dfsupportsystemTicket_assigned_to dfsupportsystemTicket_create - Fired when Ticket is created dfsupportsystemTicket_delete - Fired when Ticket is deleted dfsupportsystemTicketComment_create - Fired when Ticket Comment is created dfsupportsystemTicketComment_delete - Fired when Ticket Comment is deleted

  4. Noah L
    Started by Noah L,

    Why do I need to approve the comments? Nobody except the staff and ticket creator can see it.

    • 1 reply
    • 63 views
  5. Noah L
    Started by Noah L,

    1.2.0 is the last release on the changelog, where can I get it?

    • 1 reply
    • 34 views
  6. Anja
    Started by Anja,

    I have played around with the demo and all my tickets had the “Your comment is moderated” message.

    • 0 replies
    • 44 views
  7. Thomas
    Started by Thomas,

    Will you provide an importer for the old commerce tickets?

  8. Sofia
    Started by Sofia,

    I have purchased the application today, when will we be able to use the incoming email feature?

    • 1 reply
    • 60 views
  9. Daniel
    Started by Daniel,

    Support Tools - Move Post to Ticket View File This application is the first extension for our Support Ticket System, allowing moderators with permissions to view tickets, to create a new ticket from existing posts. Submitter Daniel Submitted 12/03/2024 Category Invision Community 5 Applications  

      • Thanks
    • 1 reply
    • 199 views

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